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Request data deletion

A supported request procedure for accounts, project data and connected platforms.

Last updated: October 13, 2026

Version: 2026-10-12

Contents
Send a requestBefore closureWhat happens nextExternal copies and browser data

Send a request

Email support@fenyro.com from your account address with the subject “Data deletion”. Identify the account or project and what to delete or close. We may verify authority. Do not send passwords, card details or identity documents without a specific justified request.

Before closure

Download needed materials, separately cancel renewals and disable publishing and integrations. Clarify other members’ access. Deletion does not cancel financial obligations or published material.

What happens next

Support confirms scope and timing and arranges deletion or explains lawful retention for accounting, security or disputes. Backups follow their retention cycle; immediate deletion of every copy is not guaranteed.

External copies and browser data

External publications and downloaded copies must be removed with their recipients. Browser clearing removes local data only. The Privacy Policy explains rights and complaints.

Still have a question about this document?

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